General information

Registration
Please sign up for a course in writing or via the online form at least 6 weeks before the training starts. Provide your full address with telephone number, e-mail address, the course name, and requested dates. Additional information from your purchasing department such as supplier number, order number and your Company VAT number are welcome. Last minute registrations cannot be considered for organizational reasons. Registrations will be handled in order of receipt. If your course of choice is fully booked you will receive information on the next available training date.

Confirmation
The receipt of your registration will be confirmed immediately. A binding commitment regarding participation will be issued when we’ve reached the minimum number of participants and we’ve confirmed the course will take place. If a minimum number of participants is not reached or the training is overbooked, we will inform you approximately four weeks before the course start date. You’ll receive information about an alternative date.

Cancellation
Please inform us immediately in writing of any cancellation so that we may offer the space to other interested parties. There will be no costs to you should you cancel between time of reservation and three weeks prior to the course date. If you must cancel within the final three weeks prior to the course date, you will be charged 30% of the course cost, regardless of reason.

Certificate
Each participant will receive a certificate upon successful completion of the course.

Disclaimer
Information in the training class and in the training documents is prepared professionally and to the best of knowledge. For possible errors in the statements that are transmitted verbally or in writing in the training or are included in the training documents, we do not assume any liability. This also applies to any resulting damage or consequential damage.

YXLON International GmbH assumes no liability for already caused or incurred travel expenses of the participants. Any cancellation fees, resulting from already made travel bookings will not be refunded by YXLON International GmbH.